Nyxoah Announces Pricing of Nasdaq Public Offering

Mont–Saint–Guibert, Belgium "" July 2, 2021, 2:40pm CET / 8:40am ET "" Nyxoah SA (Euronext Brussels/Nasdaq: NYXH) ("Nyxoah" or the "Company"), a medical technology company focused on the development and commercialization of innovative solutions to treat Obstructive Sleep Apnea (OSA), today announced the pricing of its initial public offering in the United States (the “Offering”) of 2,835,000 ordinary shares at a price to the public of US$ 30 per share for total gross proceeds of US$ 85.1 million before deducting underwriting discounts and commissions and estimated offering expenses.

In addition, Nyxoah has granted the underwriters a 30–day option to purchase up to an additional 425,250 ordinary shares at the initial public offering price less underwriting discounts and commissions, to cover over–allotments, if any.

The closing of the Offering is expected to occur on July 7, 2021, subject to the satisfaction of customary closing conditions.

Nyxoah's ordinary shares are listed on Euronext Brussels under the symbol "NYXH". The ordinary shares are expected to begin trading on the NASDAQ Global Market on July 2, 2021 under the same symbol.

Piper Sandler, Stifel and Cantor are acting as joint book–running managers for the offering. Degroof Petercam is acting as a co–manager.

A registration statement relating to the ordinary shares was filed with the Securities and Exchange Commission ("SEC") and declared effective on June 30, 2021. This press release does not constitute an offer to sell or a solicitation of an offer to buy, nor shall there be any sale of these securities in any state or jurisdiction in which such an offer, solicitation or sale would be unlawful prior to registration or qualification or publication of an offering prospectus under the securities laws of any such state or jurisdiction.

The offering of ordinary shares was made only by means of a prospectus. When available, a copy of the final prospectus can be obtained from Piper Sandler & Co., Attention: Prospectus Department, 800 Nicollet Mall, J12S03, Minneapolis, Minnesota 55402, by e–mail at [email protected], or by phone at (800) 747–3924; Stifel, Nicolaus & Company, Incorporated at Attention: Syndicate, One Montgomery Street, Suite 3700, San Francisco, CA 94104, by telephone at (415) 364–2720, or by email at [email protected]; or Cantor Fitzgerald & Co., Attention: Capital Markets, 499 Park Avenue, 4th Floor, New York, New York 10022; email: [email protected].

Forward–Looking Statements
This press release includes certain disclosures that contain "forward–looking statements," including, without limitation, statements regarding the closing of the offering. Forward–looking statements are based on Nyxoah's current expectations and are subject to inherent uncertainties, risks and assumptions that are difficult to predict and could cause actual results to differ. Forward–looking statements contained in this announcement are made as of this date, and Nyxoah undertakes no duty to update such information except as required under applicable law.

IMPORTANT INFORMATION
No public offering will be made and no one has taken any action that would, or is intended to, permit a public offering in any country or jurisdiction, other than the United States, where any such action is required, including in Belgium. Belgian investors, other than qualified investors within the meaning of the Belgian Act of 11 July 2018 on the public offering of securities and the admission of securities to be traded on a regulated market, will not be eligible to participate in the offering (whether in Belgium or elsewhere). The transaction to which this press release relates will only be available to, and will be engaged in only with, in member states of the European Economic Area, persons falling within the meaning of Article 2(e) of Regulation (EU) 2017/1129 on the prospectus to be published when securities are offered to the public or admitted to trading on a regulated market (the “Prospectus Regulation”), and in the United Kingdom, investment professionals falling within article 19 (5) of the Financial Services and Markets Act 2000 (Financial Promotion) Order 2005 (the “Order”), persons falling within article 49 (2), (a) to (d) of the Order and other persons to whom it may lawfully be communicated. A listing prospectus will be prepared by Nyxoah in accordance with Article 3 of the Prospectus Regulation for the purpose of having the new ordinary shares, issued pursuant to the Offering or (as the case may be) the exercise by the underwriters of their 30–day option to purchase additional ordinary shares, admitted to trading on Euronext Brussels.

Contacts:
Nyxoah
Fabian Suarez, Chief Financial Officer
[email protected]
+32 10 22 24 55

Gilmartin Group
Vivian Cervantes
[email protected]

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Social Media Study: Stress Hurts Call Center Employees and the Customer Experience

ATLANTA, July 01, 2021 (GLOBE NEWSWIRE) — Jacada, a leading provider of AI and RPA powered virtual assistants, recently released key insights on why contact center employees are stressed and how their stress negatively affects the customer experience.

"We wanted to get an unfiltered, insider look into how contact center employees view their roles, what their pain points are, and what solutions they feel could help them consistently deliver great customer experiences," said Kumaran Shanmuhan, Chief Growth Officer at Jacada.

There have been many studies that document the state of the contact center and the mental health of contact center agents during the pandemic. Rather than run another survey, Jacada sought to analyze conversations between contact center employees on social networks such as Facebook, Twitter, Reddit, and Quora. It then used the stories it collected, along with key statistics and supporting research, to create an illustrative snapshot of call center life.

Jacada reports that contact center employees are increasingly resorting to social networks to vent and to seek help from peers. Online communities that enable call center workers to commiserate on their struggles and share best practices have grown by 77% in membership and by 75% in daily conversations since January 2020.

Findings reveal fundamental issues with how contact centers operate today, covering a wide range of knowledge management and workforce engagement management topics such as hiring, onboarding, training, quality management, performance management, and coaching.

"Increasingly, companies listen to their customers on social media, but what about their employees?" Sheila McGee–Smith, President & Principal Analyst, McGee–Smith Analytics, LLC, asks. "As Jacada has done with this research, it turns out that agents are quite clear about conditions and practices that prevent them from doing their jobs well. Instead of tuning them out, if companies lean in and listen, they can actually learn a lot about how to make the employee experience better, which in turn creates a better customer experience."

In addition to the insights it's sharing online, Jacada will be offering a guided "deep dive" into its social media findings in its July webinar, What Your Call Center Agents Rant About On Social Media. CX and contact center operations experts from Arise Virtual Solutions and Jacada will join Sheila McGee–Smith to explore the surprising insights lurking beneath the frustrations of real contact center agents.

To sign up for this webinar or for more information on all upcoming webinars, visit our webinar library. For press inquiries, contact Drew Pizzini at [email protected].

About Jacada
Jacada is the leading provider of contact center automation software, recognized for its unified intelligent virtual agent and robotic process automation capabilities. Contact center and customer experience leaders at Fortune 1000 companies trust Jacada with assisting customers and customer service employees during moments that matter. Business analysts and developers use our low code automation platform to build and launch real–time assistance solutions leveraging AI and RPA in weeks and realize return on investment in months.


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