Zoom and Avaya announce new strategic partnership to deliver enhanced collaboration experiences

SAN JOSE, Calif. and MORRISTOWN, N.J., March 25, 2024 (GLOBE NEWSWIRE) — Today, Zoom and Avaya announced a strategic partnership designed to deliver enhanced collaboration experiences to global enterprises. As part of the partnership, Avaya selected Zoom Workplace — Zoom’s AI–powered collaboration platform that will include meetings, team chat, scheduler, whiteboard, spaces, and more — to integrate with Avaya’s Communication & Collaboration Suite, providing customers with a new, streamlined way to manage their communications environments and workflows.

Additionally, Avaya will offer the integrated Zoom Workplace solution and will deliver an enhanced collaboration experience to its base, which boasts some of the industry’s largest enterprise customers.

Adding innovation value without disruption
Avaya customers can gain additional value from their existing investments in Avaya private cloud and premise–based solutions while also leveraging Zoom’s user experience and interface to power their collaboration needs.

“Today’s enterprises are seeking to benefit from the latest AI–powered innovations to help differentiate, accelerate, and grow, all while integrating new levels of performance with minimal disruption to existing core systems,” said Alan Masarek, Avaya CEO. “By partnering with Zoom, we can deliver on the promise of ‘innovation without disruption’ for Avaya customers, providing added value to enterprises through world–class collaboration experiences within the Avaya platform.”

“Zoom was built to offer a sophisticated yet easy–to–use product, and as Zoom has expanded to include hundreds more products and features, as well as generative AI integrated throughout, delivering an exceptional user experience is still core to who we are and something we continue to invest heavily in,” Eric S. Yuan, Zoom founder and CEO. “Customers and partners like Avaya continue to look to Zoom to power their collaboration needs because of its speed of innovation and because it just works. We are excited to deliver that same experience to the thousands of Avaya customers who will benefit from a simple yet powerful way to collaborate.”

Enhanced collaboration with Zoom and Avaya
Existing Avaya customers will retain their investments in Avaya’s solutions and devices while benefiting from Zoom’s AI–powered collaboration platform, Zoom Workplace.

Working together, Zoom and Avaya’s partnership is designed to deliver a joint solution that will provide an enhanced collaboration user experience for Avaya customers, including:

  • Interoperability between platforms and devices, enabling users to work in Zoom Workplace while also leveraging their existing investments in Avaya’s Communication & Collaboration Suite solutions — Avaya Aura and Avaya Enterprise Cloud — without disrupting investments in existing customizations, workflows, or infrastructure.
  • Access to Zoom AI Companion, Zoom’s generative AI digital assistant.
  • Collaboration solutions such as Zoom Team Chat, Zoom Scheduler, Zoom Whiteboard, flexible spaces, and more.

The new Avaya and integrated Zoom Workplace experience and device interoperability will be available to Avaya customers globally in the coming months. More details around the joint solution will be shared later this spring.

About Zoom

Zoom’s mission is to provide one platform that delivers limitless human connection. Zoom Workplace — the company’s AI–powered, open collaboration platform built for modern work — will streamline communications, increase employee engagement, optimize in–person time, improve productivity, and offer customer choice with third–party apps and integrations. Zoom Workplace, powered by Zoom AI Companion, will include collaboration solutions like meetings, team chat, phone, scheduler, whiteboard, spaces, Workvivo, and more. Together with Zoom Workplace, Zoom’s Business Services for sales, marketing, and customer care teams, including Zoom Contact Center, strengthen customer relationships across all stages of the customer lifecycle. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Get more info at zoom.com.

About Avaya
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.  

Forward–Looking Statements
This press release contains express and implied “forward–looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, including statements regarding the expected benefits of Avaya using Zoom as its exclusive collaboration platform and product features and investments. In some cases, you can identify forward–looking statements by terms such as “anticipate,” “believe,” “estimate,” “expect,” “intend,” “may,” “might,” “plan,” “project,” “will,” “would,” “should,” “could,” “can,” “predict,” “potential,” “target,” “explore,” “continue,” or the negative of these terms, and similar expressions intended to identify forward–looking statements. By their nature, these statements are subject to numerous uncertainties and risks, including factors beyond Zoom’s control, that could cause actual results, performance or achievement to differ materially and adversely from those anticipated or implied in the statements, including those described under the caption “Risk Factors” and elsewhere in Zoom’s most recent filings with the Securities and Exchange Commission, including its quarterly report on Form 10–Q for the fiscal quarter ended July 31, 2023. Forward–looking statements speak only as of the date the statements are made and are based on information available to Zoom at the time those statements are made and/or management's good faith belief as of that time with respect to future events. Zoom assumes no obligation to update forward–looking statements to reflect events or circumstances after the date they were made, except as required by law.

Zoom Public Relations
Candace Dean
press@zoom.us

Avaya Public Relations
Alex Alias
alalias@avaya.com 


GLOBENEWSWIRE (Distribution ID 9078503)

Zoom unveils AI-powered collaboration platform, Zoom Workplace, to reimagine teamwork

  • Zoom Workplace, the new AI–powered collaboration platform, helps reimagine teamwork, facilitate connections, and improve productivity — all within the Zoom experience users trust and love
  • Zoom announces 40 new innovations, including new Zoom AI Companion features for Zoom Phone, Team Chat, Events, and Contact Center, and its expansion to include Ask AI Companion, which works across the platform to help employees make the most of their time
  • New Zoom Contact Center innovations include additional digital channels, enhanced AI features, insights, and additional integrations to help businesses strengthen customer relationships and empower agents

ORLANDO, Fla., March 25, 2024 (GLOBE NEWSWIRE) — Today Zoom Video Communications, Inc. (NASDAQ: ZM) announced Zoom Workplace, its AI–powered, open collaboration platform, and introduced new AI Companion expansions to help reimagine teamwork. Zoom’s latest products and features, including new AI Companion features for Zoom Phone and extended capabilities with Ask AI Companion, a refreshed look within the Zoom app, and more, will provide its customers with the all–in–one AI–powered platform they need to power modern work. Zoom also announced customer experience enhancements to Zoom Contact Center, so businesses can strengthen customer relationships and leverage real–time AI–powered insights to improve live agent engagements.

“We have seen the positive impact that Zoom AI Companion has had on our business and our customers, transforming how we work by freeing up precious time for collaborative teamwork,” said Smita Hashim, chief product officer at Zoom. “Zoom Workplace with AI Companion will help solve real customer problems by bringing the core collaboration solutions into a single AI–powered platform to help improve productivity, efficiency, and the overall workday, all within the Zoom experience users trust and love.”

Drive Impact with AI Companion

Zoom continues to elevate AI within its platform, helping users harness their productivity directly within their existing workflows, enhancing employees’ skills, and empowering teams to focus their time where it matters. Zoom’s latest AI Companion innovations will include Ask AI Companion, an enhancement of the digital assistant that will help users prepare for their workday across Zoom Workplace, plus AI Companion for Zoom Phone and additional capabilities for Team Chat and Whiteboard. All AI Companion features will continue to be included at no additional cost with the paid services in eligible Zoom user accounts.

Ask AI Companion will provide a new way to interact with AI Companion across the Zoom platform. Users can enhance their productivity and be better prepared for their workday with Ask AI Companion, which will gather, synthesize, and share information from Zoom Meetings, Mail, Team Chat, Notes, Docs, and more. Ask AI Companion will also help prepare users for and recap meetings, show relevant action items, draft agendas, and summarize chat and email threads, as well as documents. In a later release after the initial launch, Ask AI Companion will be able to pull relevant content from select third–party applications (if the customer chooses to enable them) to be even more helpful.

Zoom Phone is now boosted with AI Companion capabilities to help make calls and follow–up more productive. With AI Companion in Zoom Phone, users can request a post–call summary and next steps, so they can focus on the conversation instead of taking notes. If they miss an important call, voicemail prioritization helps elevate urgent messages, moving them to the top of the queue, and voicemail task extraction delivers tasks from voicemails to help users understand the next steps without listening to every voicemail. Team SMS thread summary also provides a concise overview of Team SMS threads in PowerPack, so users can quickly catch up after stepping away.

Other AI Companion innovations across the platform will include new Team Chat and Whiteboard capabilities. In Team Chat, AI Companion now helps users save time with smart scheduling that automatically detects the intent for a meeting in chat and suggests a meeting time, and in the future will provide sentence completion and will expand to support 38 languages (in preview) for the chat compose and thread summary features. Zoom Whiteboard users are now able to generate and refine whiteboard flowcharts and mind maps using a simple prompt to kick–start ideation and creativity. For more information about AI Companion innovations, visit the Zoom blog.

Reimagine Teamwork with Zoom Workplace

Zoom Workplace, the company’s AI–powered collaboration platform, will deliver new innovations to help businesses reimagine teamwork, facilitate connections, improve productivity, and optimize flexible work experiences. Zoom Workplace will elevate the Zoom experience with Zoom AI Companion so that all employees within a company can be more productive, collaborate better, and enhance their skills.

Zoom Workplace will continue to be an open platform that enables customer choice. Zoom’s APIs, SDKs, and over 2,500 integrations in the Zoom App Marketplace make it easy for customers to integrate Zoom into existing tech or integrate users’ favorite apps into Zoom.

With the introduction of Zoom Workplace, Zoom is unveiling a refreshed user experience with more choices, including the ability to choose from four color themes within the Zoom app, so users can make the app their own. Hosts will also have the opportunity to add customized virtual meeting backgrounds to tailor the feel or focus of the meeting.

“With Zoom, there aren’t any challenges with implementing complex tools, so we can focus on engaging our employees and collaborating on the work that matters,” said Diofanto Rosales, vice president of digital workplace and IT infrastructure at Flex. “Zoom Workplace will bring all our essential work tools together in a single app, making it easier than ever to get work done.”

For Zoom Meetings, users will see a new Meetings tab within the Zoom app that will allow users to collaborate before, during, and after meetings. It will support traditional calendar views and will serve as the central place for agendas, recordings, and other shared assets such as documents, plus AI Companion smart recordings and meeting summaries. Last year Zoom introduced continuous meeting chat, which helps users continue chat conversations so collaboration can continue outside of meetings asynchronously and throughout the life of a project. With the new Meetings tab, users will be able to access continuous meeting chats from the Meeting card before and after the meeting.

During meetings, the new multi–speaker view will automatically adapt the video layout to highlight active speakers to help attendees follow the discussion more easily. AI–powered portrait lighting will help illuminate users’ faces in poor lighting, and generative AI virtual backgrounds will allow users to create custom backgrounds.

Additional new features for Meetings will include a customizable toolbar that will allow users to pin their most–used features, multi–share, which will allow multiple participants to share their screens and documents, whiteboards, and notes simultaneously, and document collaboration that will provide the ability to select documents, streamline document access permissions, and co–edit right from meetings with documents from third–party apps.

In Zoom Team Chat, asynchronous communication will be boosted by Team Chat tabs that will help users stay organized by keeping channel–related assets like links, whiteboards, and resources in a single view, shared spaces that provide a shared grouping of channels to help users better organize conversations and improve discoverability of relevant project or team–based topics, and workflow automation, a powerful, no–code workflow engine, will be easily configurable to automate business tasks in Team Chat.

For hybrid and onsite organizations, navigating the office will be easier than ever with the introduction of a Workspaces tab, providing access to Workspace Reservation with wayfinding and Visitor Management directly from the Zoom Workplace app. To help make meetings more inclusive, Zoom Rooms will include the option to enable new smart name tags, which will be able to automatically apply name tags to people in a Zoom Room during a meeting.

When one screen isn’t enough, users will be able to expand Zoom Rooms with a companion device for an additional screen to collaborate with audio and video. For Workvivo customers, a new integration with Zoom Rooms will provide the ability to instantly broadcast important updates, news, and events to employees using Workvivo TV with certified devices for Zoom Rooms.

“Businesses are looking for AI–powered solutions that will help them move the dial by boosting employee productivity and team collaboration,” said Zeus Kerravala, Principal Analyst at ZK Research. “Zoom’s newest innovations, including its release of Zoom Workplace and Ask AI Companion, demonstrate its commitment to deploying AI that is intuitive and effective across one platform to improve productivity and collaboration.”

At launch, Zoom One bundles will be rebranded as Zoom Workplace bundles, giving new and existing customers simple pricing for Zoom’s different offerings. For more information about Zoom Workplace, visit the Zoom blog.

Strengthen Customer Relationships with Zoom Business Services

Zoom’s business services include AI–powered solutions for marketing, customer care, and sales. Tightly integrated with Zoom Workplace, Zoom Business Services empower customer–facing employees to provide exceptional experiences throughout the customer lifecycle.

Zoom Contact Center already includes AI Companion for Contact Center at no additional cost. Further real–time capabilities available with AI Expert Assist include intelligently retrieving and suggesting the best responses from a curated set of knowledge bases, customer relationship management (CRM) systems, and other systems of record. Now supervisors are getting even more AI Companion for Contact Center capabilities. Supervisors now have visibility into their agents’ live engagements with real–time customer sentiment, live transcriptions, and conversation summaries from a single dashboard to help them better manage agents and easily identify when they need to provide assistance.

In Zoom Contact Center, businesses can now expand their digital communication channels to include WhatsApp and inbound email, giving customers more flexibility and choice, and making it easier for agents to engage and respond to customers.

Agents will benefit from custom app integration with Zoom’s open and flexible framework that allows teams to build apps from proprietary or third–party data sources that surface relevant customer information directly within the agent desktop, which reduces toggling between apps and allows for personalization and faster resolutions. Agents will also benefit from deep integration with Zoom Workplace, which will allow them to seamlessly direct transfer customers with AI–generated engagement summaries to back–office experts using Zoom Phone Power Pack, enabling seamless escalations and helping reduce handling time.

Zoom Contact Center and Zoom Phone will also offer an integration with PCI Pal to enable secure capture of payment data, including PCI attestation of compliance (AOC). Also, Zoom Contact Center customers now have the ability to store certain data locally in Zoom’s EU data center, designed to meet the data storage needs of EU–based customers.

Revenue organizations who use Zoom Revenue Accelerator can now enhance their customer conversations with deal memos, which will provide a brief summary of a conversation and an analysis of its impact on the possibility of winning a deal. Coming soon, a built–in automated scorecard will help improve sales outcomes by creating scorecards that rate customer interactions and provide actionable feedback.

For marketing professionals, Zoom Events enhancements amplify their hybrid events to help make them more engaging. With new AI Companion image generation, hosts can now create custom images based on a simple text prompt for event registration pages, virtual backgrounds, and marketing emails. To help bridge the gap between hybrid events and in–person events, the Swoogo integration for Zoom Events allows event professionals to reach broader audiences. For more information about Zoom’s business services innovations, visit the Zoom blog.

Newly announced products and features are expected to roll out over April and May. Some features and products may not be available for all regions and industry verticals at launch.

About Zoom

Zoom’s mission is to provide one platform that delivers limitless human connection. Zoom Workplace — the company’s AI–powered, open collaboration platform built for modern work — will streamline communications, increase employee engagement, optimize in–person time, improve productivity, and offer customer choice with third–party apps and integrations. Zoom Workplace, powered by Zoom AI Companion, will include collaboration solutions like meetings, team chat, phone, scheduler, whiteboard, spaces, Workvivo, and more. Together with Zoom Workplace, Zoom’s Business Services for sales, marketing, and customer care teams, including Zoom Contact Center, strengthen customer relationships throughout the customer lifecycle. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Get more info at zoom.com.

Zoom Public Relations
Lacretia Nichols
press@zoom.us 


GLOBENEWSWIRE (Distribution ID 9078519)

Building Resilience and Mental Health Capacity of Youth

Youth mental health in Sri Lanka was the focus of an APDA-supported two-day workshop. Credit: ILO

Youth mental health in Sri Lanka was the focus of an APDA-supported two-day workshop. Credit: ILO

By Cecilia Russell
SRI JAYAWARDENEPURA KOTTE & ATHENS, Mar 25 2024 – Sri Lankan lawmaker Hector Appuhamy, in conversation with IPS ahead of a two-day conference aimed at educating  and involving university students in mental health issues, said parliamentarians were concerned about gaps in the programmes and financing for youth mental health. They were looking beyond the country’s health budget for support in ensuring that youth were able to access mental health facilities in a supportive environment.

IPS: According to my research, Sri Lanka has one of the highest suicide rates in the world. While the revised mental health policy for 2020–2030 identifies the needs of adolescents and youth, it would seem there are few policies and programmes that deal specifically with the issue for youth. How are parliamentarians addressing this issue?

Hon. Hector Appuhamy, MP Sri Lanka

Hon. Hector Appuhamy, MP Sri Lanka

Hector Appuhamy: Suicide rates in Sri Lanka have indeed been a concerning issue, with the country historically having one of the highest rates globally. According to the World Health Organization (WHO), Sri Lanka’s suicide rate was estimated at 14.6 per 100,000 population in 2016. While addressing this issue, it’s imperative to recognize that mental health policies and programs tailored specifically for youth are crucial in mitigating such challenges.

As parliamentarians, we understand the urgency of addressing mental health issues among youth, including the risk of suicide.

Even though the mental health policy for 2020–2030 recognizes the needs of young people, there aren’t enough programs in place to help them properly. In response, parliamentarians are working on different ways to tackle this issue.

The new statistics have made government officials and parliamentarians take a closer look at mental health services in Sri Lanka, especially for young people. They’ve realized that there aren’t enough programs or resources to help young people with their mental health. So, parliamentarians are trying to find out why this is happening and what needs to change. They’re doing assessments to find the gaps and come up with new policies and programs to help young people with their mental health.

Parliamentarians are also working with different groups, like the government, charities, and mental health experts, to find solutions. They’re trying to develop programs that specifically address the needs of young people. By working together, they hope to make sure that young people’s mental health is a priority and that they get the help they need.

The proposed program isn’t just about fixing things now—it’s about planning for the future too. Parliamentarians want to make sure that young people in Sri Lanka have the support they need for their mental health, both now and in the years to come.

IPS: Only a small proportion of the 5% of national expenditure that is spent on health, is used for mental health. One of the shortcomings is the resource gap. What ways, including involving the private sector, are parliamentarians working on to ensure that the funds and programmes become available for youth mental health?

Appuhamy: Addressing the resource gap in mental health services, particularly for youth, necessitates a multi-faceted approach involving collaboration with both public and private sectors.

Organizations including APDA, UNDP, and UNICEF always support Sri Lanka through diverse programs. Recognizing this imperative, we are to initiate discussions aimed at devising strategies to secure funding and attract support from these and many other organizations. This novel initiative seeks to garner their attention and enlist their support in fortifying the resilience of our youth, given their established track record of extending aid where it is most needed.

By underscoring the pivotal role of mental health services for young people, we endeavor to ensure a substantial allocation of the health budget towards mental health initiatives. In line with these efforts, discussions are underway to implement the following initiatives:

Public-Private Partnerships (PPPs): Promote partnerships between the government and private sector entities, such as corporate organizations and philanthropic foundations, to support youth mental health programs. These partnerships can involve financial contributions, in-kind donations, or expertise sharing to enhance the effectiveness and reach of mental health services.

Corporate Social Responsibility (CSR) Initiatives: Parliamentarians will collaborate with private sector companies to develop CSR initiatives focused on youth mental health. Through CSR programs, companies can allocate resources, including funding, employee volunteering, and in-kind support, towards addressing mental health challenges among young people in their communities.

Incentives for Private Sector Investment: Parliamentarians may propose incentives, such as grants, subsidies, or preferential access to government contracts, to encourage private sector investment in youth mental health programs. These incentives can attract private sector participation and stimulate innovation in mental health service delivery.

By employing these strategies and fostering collaboration between the public and private sectors, parliamentarians aim to bridge the resource gap and ensure that funds and programs are available for youth mental health initiatives in Sri Lanka.

IPS: WHO suggests that supportive environments, education and awareness, the involvement of youths in policy development, peer support with trained peers, and the collection of reliable data are all crucial to assisting with youth mental health How are lawmakers ensuring that a comprehensive social package is available to address mental health in youth?

We acknowledge the significance of a comprehensive approach to addressing mental health issues among youth, a stance echoed by the World Health Organization (WHO). In Sri Lanka, the existence of a youth parliament comprising young participants endowed with diverse insights and innovative ideas underscores the potential reservoir of knowledge within this demographic. As parliamentarians, we are committed to adapting our strategies by actively involving youth in decision-making processes.

In our capacity as parliamentarians, we are strategizing to actively engage young individuals in the formulation of mental health policies and programs. By integrating youth voices and perspectives into policymaking endeavors, we endeavor to ensure that mental health initiatives are contextually relevant, responsive, and inclusive of the unique needs and preferences of young people.

We are trying to push for more education and awareness campaigns to increase understanding of mental health issues among youth, families, educators, and communities. These campaigns aim to destigmatize mental illness, promote early intervention, and provide information about available resources and support services.

As parliament members, we prioritize the collection of reliable data on youth mental health to inform evidence-based policies and programs. This includes monitoring mental health indicators, prevalence rates, service utilization, and outcomes to assess the effectiveness of interventions and identify areas for improvement.

By implementing these strategies and collaborating with stakeholders, lawmakers strive to create a supportive and inclusive environment that promotes the mental health and well-being of youth in Sri Lanka. Through ongoing efforts and investments, they aim to build a sustainable framework that addresses the complex and evolving mental health needs of young people.

IPS: What outcomes do you expect from your two-day conference aimed at educating university students about mental health issues?

Appuhamy: Our strategy entails convening approximately 40 students from diverse universities across the nation for a comprehensive two-day conference, structured as a residential program. This initiative, aimed at educating university students about mental health issues, is anticipated to yield numerous beneficial outcomes:

Firstly, the conference aims to enhance awareness and deepen understanding among university students regarding various facets of mental health. Topics to be covered include identifying mental health issues, coping mechanisms, triggers for such issues, relevant laws and regulations, avenues for seeking assistance, and contact information for relevant authorities. These crucial insights will be imparted to students through interactive sessions facilitated by esteemed resource persons, including university professors, a consultant psychiatrist, a chief inspector of police, a deputy solicitor general, and motivational speakers.

Furthermore, the program seeks to achieve several objectives, including:

Reduced Stigma: By providing accurate information and fostering open discussions, the conference aims to reduce the stigma surrounding mental issues. This can help create a more supportive and accepting environment where students feel comfortable discussing their mental health concerns and seeking assistance when needed.

Improved Help-Seeking Behaviors: The conference will equip students with knowledge about available mental health resources and support services, empowering them to seek help proactively for themselves or their peers who may be struggling with mental health challenges.

Enhanced Coping Skills: Through workshops, presentations, and interactive sessions, students will learn practical strategies for managing stress, building resilience, and promoting mental well-being. These skills can empower students to navigate the pressures of university life more effectively.

Inspiration for Advocacy and Action: By hearing from experts, advocates, and individuals with lived experience, students may be inspired to become mental health champions within their university community and beyond. This can lead to increased advocacy efforts, initiatives to improve campus mental health services, and broader societal change.

Long-term Impact: The knowledge and skills gained during the conference have the potential to have a lasting impact on students’ mental health and well-being throughout their academic journey and beyond. By investing in mental health education and awareness at the university level, we aim to create a culture of support and resilience that benefits students for years to come.

IPS: How are parliamentarians encouraging universities’ leadership (both academic and student) to ensure that mental health programs are available to students?

Appuhamy: We are cognizant of the fact that our current engagement with universities may not be sufficient to address mental health issues among students. Consequently, we are planning to open discussions with higher-ranking officials to elevate the prominence of this matter. Through these dialogues, we aim to shed more light on the challenges faced by students regarding mental health and identify priority areas for intervention. By fostering open communication with university authorities, we seek to enhance our understanding of the specific needs and concerns of students, thus enabling us to tailor our approach more effectively and address mental health issues comprehensively within the university setting.

As parliamentarians, we are proposing to engage directly with university leadership, including academic administrators, deans, and student affairs officials, to discuss the importance of mental health and encourage proactive measures to support student well-being. This may involve meetings, forums, and consultations to share best practices and identify areas for improvement.

It is a plan to exercise legislative oversight to ensure that universities are fulfilling their responsibilities in addressing mental health issues among students. They may conduct hearings, inquiries, or audits to assess the effectiveness of mental health programs and hold universities accountable for meeting established standards. So that they can manage the issues arising due to harassment happening with the universities, which leads to problems in student’s mental health capacity.

Overall, parliamentarians play a vital role in advocating for the availability of mental health programs at universities by engaging with university leadership, allocating resources, fostering collaboration, and promoting student involvement. By working together, they can create supportive environments where students have access to the resources and support, they need to thrive academically and emotionally.

IPS: Is there anything else you would like to add?

In closing, I would like to emphasize the critical importance of prioritizing mental health at all levels of society, including within educational institutions like universities. Mental health issues among students not only impact academic performance but also have profound implications for overall well-being and future success.

As parliamentarians, educators, healthcare professionals, and community leaders, we have a collective responsibility to ensure that mental health programs and support services are accessible, inclusive, and effective. By investing in mental health education, destigmatization efforts, and proactive intervention strategies, we can create environments where students feel valued, supported, and empowered to prioritize their mental well-being.

Additionally, it’s essential to recognize that addressing mental health requires a holistic and multi-sectoral approach. Collaboration between government agencies, academic institutions, healthcare providers, NGOs, and community organizations is essential to creating comprehensive solutions that address the diverse needs of students and promote a culture of mental well-being.

I encourage continued dialogue, collaboration, and advocacy to advance mental health initiatives in Sri Lanka and beyond. Together, we can make meaningful strides towards creating a society where mental health is valued, supported, and prioritized for all individuals, including our youth.

IPS UN Bureau Report

 


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Grassroots Venezuelan Initiative Aims to Combat Electricity Crisis with Solar Energy

Maracaibo, next to the lake of the same name and the capital of Zulia, one of the regions hardest hit by the electricity crisis in Venezuela, is incubating a citizen initiative so that homes could be equipped with solar panels. Its example has spread to other regions of the country. CREDIT: Uria

Maracaibo, next to the lake of the same name and the capital of Zulia, one of the regions hardest hit by the electricity crisis in Venezuela, is incubating a citizen initiative so that homes could be equipped with solar panels. Its example has spread to other regions of the country. CREDIT: Uria

By Humberto Márquez
MARACAIBO, Venezuela , Mar 25 2024 – Sweating profusely, unable to sleep because of the heat, fed up with years of blackouts several times a day, many residents of Venezuela’s torrid northwest want to cover the roofs and balconies of their homes with solar panels, and are asking the government to import them massively and cheaply from China.

“It is a proposal to break out of the quagmire immediately, to close the gap between supply and demand for electricity, 60 percent of which in Venezuela goes to residential consumption,” engineer Lenin Cardozo, one of the main promoters of the Zulia Solar and Venezuela Solar citizen initiatives, told IPS.”The solution to the electricity problem no longer lies in thermal plants, which in Venezuela we continue to repair while they are being closed down in other parts of the world, but in new sources and technologies, such as solar power.” — Lenin Cardozo

The northwestern state of Zulia, of which Maracaibo is the capital, produced Venezuela’s great oil wealth throughout the 20th century but has become, along with the neighboring Andes region, the Cinderella of the grid that supplies electricity, generated mainly in the distant southeast of the country, bordering Brazil.

Zulia Solar emerged last year as an association to foment solutions to the lack of electricity suffered by millions of inhabitants of the region. And so far in 2024, replicas have emerged in twenty other states, with aspirations of becoming a national movement: Venezuela Solar.

Its president, lawyer Vileana Meleán, said that “the novelty is that this time the citizens are organized and we are coordinating among ourselves to present the government with this solution that arises from civil society, with a three-point proposal.”

The first point is for the government to massively import solar panels from China, the world’s leading producer – with which Caracas has developed strong commercial and political ties – in order to obtain advantageous prices, and for it to organize a distribution system that makes them affordable to households interested in installing them.

The second is that, in order to lower prices, panels, batteries and other components of solar energy systems should be made exempt from various taxes, such as customs duties and the value added tax.

And the third point calls for the creation of a public and private financing policy, with soft loans, so that families of modest means can purchase the panels and other materials required for the new installation.

Power outages, in the form of sudden blackouts, surprise sectors of the cities of western Venezuela, such as the torrid city of Maracaibo. Local residents are fed up with suffering heat without the possibility of air conditioning or fans, the spoilage of food and damage to their household appliances. CREDIT: Transparencia Venezuela

Power outages, in the form of sudden blackouts, surprise sectors of the cities of western Venezuela, such as the torrid city of Maracaibo. Local residents are fed up with suffering heat without the possibility of air conditioning or fans, the spoilage of food and damage to their household appliances. CREDIT: Transparencia Venezuela

The reason for the desperation

“When the electricity cuts off, the water goes out, the pumps don’t work. The food in the refrigerator spoils. During the day it is 40 or 42 degrees Celsius, but the thermal sensation reaches 47 degrees,” teacher Rita Zarate told IPS one afternoon in the hallway of her home in the working-class La Pomona neighborhood of Maracaibo.

In the last 24 hours the electricity had been cut three times, lasting between three and four hours each time.

For her family – mother, siblings, children, nieces and nephews – “the worst thing is not being able to sleep when the blackouts happen at night and in the early morning hours. In the bedroom, the heat is unbearable; outside, there are clouds of mosquitoes,” which swarm people in the house when the air conditioning or electric fans are turned off.

A sleepless night, trying to sleep when a breeze blows in the courtyard, keeping the elderly and little ones hydrated, and trying to get transportation to work at daybreak, which might not be available because the blackouts paralyze the fuel pumps and the owners of private vehicles spend hours waiting for the power to come back on so they can fill their tanks.

Zárate said that “it is the same for the children at school: classes two or three days a week, half a day, if they can run the fans. Or in the playground. Sometimes their parents leave them at home, other times the heat gets so bad that we have to send them back.”

Internet to study or to do work, to get administrative procedures done in offices, to operate ATMs in banks, to walk at night under street lights? These are options that are vanishing for those who live on the shores of Lake Maracaibo.

“In the last century Maracaibo was jokingly called ‘the coldest city in Venezuela’ because there was air conditioning everywhere. That’s not true anymore, they only work off and on now,” Luis Ramírez, director of the graduate program in quality systems at the private Andrés Bello Catholic University (Ucab), based in Caracas, told IPS.

He said that many homes in Zulia and the other 22 states outside Caracas have small gasoline-powered generators, but due to the scarcity of fuel – paradoxically, in the country that boasts the largest oil reserves on the planet – they are used less and less.

Zárate remains hopeful that change will come. But with regard to solar panels, he said that “I’ve heard about them, but it sounds like a distant solution,” and added that “one thing is for sure: with our income (every adult in his family earns less than 60 dollars a month) we won’t be able to afford them.”

Workers in a solar panel factory in China, by far the world's largest producer. The Zulia and Venezuela Solar associations are asking the government to use its political and commercial ties with Beijing to negotiate a massive import of solar panels, and to make them affordable by eliminating taxes and granting soft loans. CREDIT: Xataka

Workers in a solar panel factory in China, by far the world’s largest producer. The Zulia and Venezuela Solar associations are asking the government to use its political and commercial ties with Beijing to negotiate a massive import of solar panels, and to make them affordable by eliminating taxes and granting soft loans. CREDIT: Xataka

Problems and hopes

Meleán proposed to her supporters in Zulia Solar and Venezuela Solar “to hold on now more tightly to the hope” that the acquisition and installation of solar panels will become widespread, based on a speech by President Nicolás Maduro, who is seeking reelection on Jul. 28 to a third six-year term.

At a Mar. 13 campaign rally, Maduro said that “the social movements have proposed a 2025-2030 plan for solar energy to reach the communal councils, the homes, the urban developments. It is one of the great solutions for the 21st century.”

At the end of the 20th century, Venezuela had a nominal installed generation capacity of 34,000 megawatt hours (MWh), including 18,000 MWh in thermal plants and 16,000 MWh in hydroelectric plants, and the peak demand of 18,000 MWh was reached in 1982.

From that year on, economic crises followed one after the other, reducing demand and the operability of the facilities. In the second decade of the 21st century, the country experienced a recession that cut GDP by four-fifths, while power plants and grids deteriorated until they generated no more than 10,000 MWh.

Experts put current demand at about 12,000 MWh, and the gap between supply and demand has led to energy rationing based on outages that affect almost the entire country – with the exception of Caracas – but especially the west, the region most distant from the southeastern Guri hydroelectric power plant, which generates two-thirds of the electricity consumed.

Zulia is barely surviving on what it receives from the Guri power plant and a dozen thermal power plants, which have deteriorated after being designed to be gas-fired and instead use diesel, contributing to their inefficiency and decline.

Cardozo said “the solution to the electricity problem no longer lies in thermal plants, which in Venezuela we continue to repair while they are being closed down in other parts of the world, but in new sources and technologies, such as solar power.”

Two thirds of Venezuela's electricity depends on the Guri hydroelectric power plant in the southeast of the country. The distance and the poor state of the transmission and distribution networks result in supply failures in the western part of the country, fueling the search for alternatives such as solar panels in homes. CREDIT: Corpoelec

Two thirds of Venezuela’s electricity depends on the Guri hydroelectric power plant in the southeast of the country. The distance and the poor state of the transmission and distribution networks result in supply failures in the western part of the country, fueling the search for alternatives such as solar panels in homes. CREDIT: Corpoelec

Venezuela “needs to incorporate technologies such as solar power, as an alternative to cover the gap between supply and demand in the short term, and with decentralized initiatives until large projects can move forward,” he said.

He added that a solar panel that costs 30 or 50 dollars in China, for example, depending on its capacity, sells for 10 times that in Venezuela, due to the costs and taxes along the supply chain.

Hence Venezuela Solar’s proposal for the government to intervene with massive purchases from its giant Asian partner, to abolish the taxes on their import and commercialization, and to facilitate financing for households.

Cardozo stressed that constant technological advances will make it possible not only to reduce the cost but also the size and complexity of domestic solar installations.

He estimated that a household could produce enough power for essential consumption with two 500-watt panels, and could run an air conditioner with four more, at a cost of about 1,000 dollars.

That would be the result if the government fully embraces Venezuela Solar’s proposals. The Zulia Solar group is preparing a pilot test in Maracaibo, with 400 houses that would have panels on their roofs and 100 apartments that would have panels on their balconies.

Solar panels supply energy to a health center in El Cruce, a remote village in the state of Zulia, in the far western part of the country, bordering Colombia. In the recent past, small hybrid wind and solar systems have been installed in isolated communities, but most have been lost due to lack of maintenance. CREDIT: ICRC

Solar panels supply energy to a health center in El Cruce, a remote village in the state of Zulia, in the far western part of the country, bordering Colombia. In the recent past, small hybrid wind and solar systems have been installed in isolated communities, but most have been lost due to lack of maintenance. CREDIT: ICRC

Not everything is positive

Representatives of companies that in the last three years have installed solar panels in homes and businesses in Venezuelan cities estimate costs of 4,000 dollars or more for an installation that meets the basic needs of a home.

In this country of 29 million inhabitants, the average salary is around 130 dollars per month, according to consulting firms. Measured by income level, 82 percent of households live in poverty and more than 50 percent in critical poverty, according to the Ucab Living Conditions Survey, released this month.

Ramírez pointed out that Maracaibo was not only the artificially coldest city in the country, but also the one with the highest electricity consumption per person, “and that is why aiming at a mass solution with solar panels on roofs and balconies requires a kind of prior census to estimate the real amount of equipment needed.”

Another expert, Alejandro López-González, told IPS that “Venezuela’s electricity problem will not be solved with solar panels on the roofs of homes in its big cities. It is not possible, because of our climate, which demands a high level of air conditioning.”

“If we turn to a complementary development of renewable energies, the ideal would be large solar and wind farms, because they provide higher energy intensity, for a greater capacity of use, and with a moderately centralized distribution system,” said López-González.

He argued that while the installation of panels in homes also complements local or regional grids, it falls short of solving the electricity crisis.

On the other hand, he noted that the assembly of solar panels began 14 years ago in Venezuela, in a state-owned plant that has worked intermittently but which could be reopened, while other factories could be built, if an agreement is reached with China for production and not only for imports.

In his book “Renewable Energíes in Venezuela. Experiences and lessons for a sustainable future”, López-González compares the country’s solar and wind potential.

This country’s solar power potential is among the highest in Latin America, with an average of 5.35 kilowatt hours per square meter per day (5.35 kWh/m2), close to the highest, in Chile (5.75) and Bolivia (5.42), according to studies by the Venezuelan University of Los Andes, based in the western Andean state of Mérida.

With respect to wind energy, in the northwest of the country alone, the potential reaches 12,000 MWh – similar to the capacity of Guri -, favored by trade winds with high levels of constancy, direction and speed, up to eight meters per second.

Venezuela also has the potential to develop solar farms and wind farms on its Caribbean islands and northeastern mainland coast to add thousands of MWh, which could limit thermal plants to a complementary status.

Between 10 and 15 years ago, the government installed up to 50 MWh of wind power generation and more than 2,000 small hybrid systems – solar and wind – through the “Sembrando luz” program, mainly in remote indigenous and peasant communities, which has been abandoned for the past decade.

Currently there are some isolated installations in several cities – mainly businesses – and small hybrid systems on livestock farms or large plantations, to ensure the refrigeration of products or to operate water wells.

Against this backdrop, with constant blackouts and as the country heads towards a new presidential election on Jul. 28, Venezuela and Zulia Solar activists are betting that their proposals will prosper.

“The country is beginning to rethink other ways to address its electricity security problem. The value and strategic use of solar energy has been incorporated into the public agenda as an immediate solution to overcome the current electricity crisis,” said Cardozo.

Nyxoah Fait Progresser sa Stratégie d'Accès aux Patients en Annonçant un Partenariat Stratégique avec l'American Association of Otolaryngology – Head & Neck Surgery Foundation

Nyxoah Fait Progresser sa Stratégie d'Accès aux Patients en Annonçant un Partenariat Stratégique avec l'American Association of Otolaryngology – Head & Neck Surgery Foundation
Première société de dispositifs médicaux à devenir “corporate champion” au sein de l'ENTerprise Circle

Mont–Saint–Guibert, Belgique – 25 mars 2024, 07h05 CET / 02h05 ET – Nyxoah SA (Euronext Brussels/Nasdaq: NYXH) (« Nyxoah » ou la « Société ») opère dans le secteur des technologies médicales et se concentre sur le développement et la commercialisation de solutions innovantes destinées à traiter le Syndrome d’Apnées Obstructives du Sommeil (SAOS). La Société a annoncé aujourd’hui qu’elle a signé un partenariat stratégique avec l'American Association of Otolaryngology – Head & Neck Surgery Foundation (AAO–HNSF) pour devenir une “Entreprise Championne” au sein de l'ENTerprise Circle. Nyxoah est la première société de dispositifs médicaux à s'associer à ce niveau avec l'AAO–HNSF.

L'AAO–HNSF s'est engagée à identifier et à combattre les politiques de couverture nuisibles qui menacent l'accès à des services d'oto–rhino–laryngologie et de chirurgie de la tête et du cou de qualité. L'Équipe de Défense des Intérêts de l'Académie (Academy’s Advocacy team), en collaboration avec ses membres dévoués et ses partenaires industriels stratégiques comme Nyxoah, s'engage activement auprès des payeurs pour atteindre cet objectif.

Le Cercle ENTerprise est l'expérience de partenariat de premier plan et la collaboration se concentrera sur l'amélioration de l'accès des patients aux nouveaux traitements révolutionnaires pour le SAOS en :

  • Naviguant dans la voie des exigences d'autorisation préalable de la CMS et des payeurs privés
  • Se préparant à l'interaction avec la FDA et l'AMA CPT afin d'élargir l'accès des patients aux soins appropriés
  • Plaidant pour la réduction des obstacles à la nouvelle thérapie bilatérale de stimulation du nerf hypoglosse (HGNS) avec des lignes directrices cliniques à utiliser par la CMS et les payeurs des assurances commerciales.

“Nous sommes ravis de nous associer à Nyxoah, le fabricant de Genio”, a déclaré le Dr James Denneny III, Executive Vice President & CEO de l'AAO–HNSF. “Avec la croissance rapide de la stimulation du nerf hypoglosse, les ORL jouent un rôle de plus en plus important dans le traitement du SAOS. Genio représente la prochaine génération de technologie HGNS et l'AAO HNSF se réjouit de travailler en étroite collaboration avec Nyxoah pour s'assurer que tous les patients aux États–Unis ont accès à ce système”.

“Nous sommes honorés d'être la première société de dispositifs médicaux à s'associer à l'AAO–HNSF en tant que Corporate Champion au niveau ENTerprise Circle”, a commenté Olivier Taelman, CEO de Nyxoah. “Nyxoah et l'AAO–HNSF partagent l'objectif commun de faire passer les patients en premier et de s'assurer qu'ils ont accès à la thérapie HGNS. Nous sommes impatients de travailler en étroite collaboration avec l'AAO–HNSF alors que nous préparons notre lancement aux États–Unis.”

À propos de l’AAO–HNS
L'American Academy of Otolaryngology–Head and Neck Surgery (AAO–HNS) est l'une des plus grandes organisations au monde représentant les spécialistes qui traitent les oreilles, le nez, la gorge et les structures connexes de la tête et du cou. Les oto–rhino–laryngologistes et les chirurgiens de la tête et du cou diagnostiquent et traitent des troubles médicaux qui sont parmi les plus courants chez les patients de tous âges aux États–Unis et dans le monde entier. Ces troubles médicaux comprennent les maladies chroniques de l'oreille, les troubles de l'audition et de l'équilibre, la perte d'audition, la sinusite, le ronflement et l'apnée du sommeil, les allergies, les troubles de la déglutition, les saignements de nez, l'enrouement, les vertiges et les tumeurs de la tête et du cou, ainsi que la chirurgie esthétique et reconstructive et les procédures microchirurgicales complexes de la tête et du cou. L'Académie compte environ 13 000 membres.

À propos de Nyxoah
Nyxoah opère dans le secteur des technologies médicales. Elle se concentre sur le développement et la commercialisation de solutions innovantes destinées à traiter le Syndrome d’Apnées Obstructives du Sommeil (SAOS). La principale solution de Nyxoah est le système Genio®, une thérapie de neurostimulation du nerf hypoglosse sans sonde et sans batterie qui a reçu le marquage CE, centrée sur le patient et destinée à traiter le Syndrome d’Apnées Obstructives du Sommeil (SAOS), le trouble respiratoire du sommeil le plus courant au monde. Ce dernier est associé à un risque accru de mortalité et des comorbidités, dont les maladies cardiovasculaires. La vision de Nyxoah est que les patients souffrant de SAOS doivent pouvoir profiter de nuits réparatrices et vivre pleinement leur vie.

Pour de plus amples informations, veuillez consulter le site http://www.nyxoah.com/.

Attention – marquage CE depuis 2019. Dispositif de recherche aux États–Unis. Limité à un usage expérimental aux États–Unis par la loi fédérale américaine.

Déclarations prospectives
Certaines déclarations, croyances et opinions contenues dans le présent communiqué de presse sont de nature prospective et reflètent les attentes actuelles de la Société ou, le cas échéant, des administrateurs ou de la direction de la Société concernant le système Genio®, les études cliniques prévues et en cours sur le système Genio®, les avantages potentiels du système Genio® ; les objectifs de Nyxoah en ce qui concerne le développement, la voie réglementaire et l'utilisation potentielle du système Genio® ; l'utilité des données cliniques pour l'obtention éventuelle de l'approbation du système Genio® par la FDA ; et les résultats d'exploitation, la situation financière, les liquidités, les performances, les perspectives, la croissance et les stratégies de la société. De par leur nature, les déclarations prévisionnelles impliquent un certain nombre de risques, d'incertitudes, d'hypothèses et d'autres facteurs qui pourraient faire en sorte que les résultats ou événements réels diffèrent matériellement de ceux exprimés ou sous–entendus dans les déclarations prévisionnelles. Ces risques, incertitudes, hypothèses et facteurs pourraient avoir une incidence négative sur le résultat et les effets financiers des plans et événements décrits dans le présent document. En outre, ces risques et incertitudes comprennent, sans s'y limiter, les risques et incertitudes énoncés dans la section ” Facteurs de risque ” du rapport annuel de la société sur le formulaire 20–F pour l'exercice clos le 31 décembre 2023, déposé auprès de la Securities and Exchange Commission (” SEC “) le 20 mars 2024, et des rapports ultérieurs que la société dépose auprès de la SEC. Une multitude de facteurs, y compris, mais sans s'y limiter, les changements dans la demande, la concurrence et la technologie, peuvent faire en sorte que les événements, les performances ou les résultats réels diffèrent de manière significative de tout développement anticipé. Les déclarations prospectives contenues dans le présent communiqué de presse concernant des tendances ou des activités passées ne constituent pas des garanties de performances futures et ne doivent pas être considérées comme une déclaration selon laquelle ces tendances ou activités se poursuivront à l'avenir. En outre, même si les résultats ou les développements réels sont conformes aux déclarations prospectives contenues dans le présent communiqué de presse, ces résultats ou développements peuvent ne pas être indicatifs des résultats ou développements des périodes futures. Aucune déclaration ou garantie n'est donnée quant à l'exactitude ou à l'équité de ces déclarations prévisionnelles. En conséquence, la Société décline expressément toute obligation ou tout engagement de publier des mises à jour ou des révisions des déclarations prospectives contenues dans le présent communiqué de presse à la suite d'un changement des attentes ou d'un changement des événements, conditions, hypothèses ou circonstances sur lesquels ces déclarations prospectives sont basées, sauf si la loi ou la réglementation l'exige expressément. Ni la Société, ni ses conseillers ou représentants, ni aucune de ses filiales, ni les dirigeants ou employés de ces personnes ne garantissent que les hypothèses sous–jacentes à ces déclarations prospectives sont exemptes d'erreurs et n'acceptent aucune responsabilité quant à l'exactitude future des déclarations prospectives contenues dans ce communiqué de presse ou quant à la survenance effective des développements prévus. Vous ne devriez pas accorder une confiance excessive aux déclarations prospectives, qui ne sont valables qu'à la date du présent communiqué de presse.

Contact :
Nyxoah
David DeMartino, Chief Strategy Officer
david.demartino@nyxoah.com
+1 310 310 1313

 

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Nyxoah Advances Patient Access Strategy through Partnership with the American Association of Otolaryngology – Head & Neck Surgery Foundation

Nyxoah Advances Patient Access Strategy through Partnership with the American Association of Otolaryngology – Head & Neck Surgery Foundation
First medical device company to become a corporate champion at the ENTerprise Circle level

Mont–Saint–Guibert, Belgium – March 25, 2024, 7:05am CET / 2:05am ET – Nyxoah SA (Euronext Brussels/Nasdaq: NYXH) (“Nyxoah” or the “Company”), a medical technology company focused on the development and commercialization of innovative solutions to treat Obstructive Sleep Apnea (OSA), today announced that the Company has signed a strategic partnership to become a Corporate Champion at the ENTerprise Circle level with the American Association of Otolaryngology – Head & Neck Surgery Foundation (AAO–HNSF). Nyxoah is the first medical device company to partner with the AAO–HNSF at this level.

The AAO–HNSF is committed to identifying and combating harmful coverage policies that threaten access to quality otolaryngology–head and neck services. The Academy’s Advocacy team, in collaboration with its dedicated members and strategic industry partners like Nyxoah, actively engage with payers to achieve this goal.

The ENTerprise Circle is the top–tier partnership experience and the collaboration will focus on improving patient access to new breakthrough treatments for OSA by:

  • Navigating the CMS and Private Payers prior authorization requirements pathway
  • Preparing for interaction with the FDA and AMA CPT to expand patient access to appropriate care
  • Advocating for reducing the hurdles to new, bilateral hypoglossal nerve stimulation (HGNS) therapy with clinical guidelines to be used by CMS and commercial insurance payers

“We are thrilled to partner with Nyxoah, the maker of Genio,” said Dr James Denneny III, Executive Vice President & CEO, AAO–HNSF. “With the rapid growth of HGNS, ENTs are playing an increasingly important role in treating OSA. Genio represents the next generation of HGNS technology and the AAO–HNSF looks forward to working closely with Nyxoah to ensure all patients in the U.S. have access to the system.”

“We are honored to be the first medical device company to partner with the AAO–HNSF as a Corporate Champion at the ENTerprise Circle level,” commented Olivier Taelman, Nyxoah’s Chief Executive Officer. “Nyxoah and the AAO–HNSF share the common goal of putting patients first and making sure they have access to HGNS therapy. We look forward to working closely with the AAO–HNSF as we prepare for our U.S. launch.”

About the AAO–HNS
The American Academy of Otolaryngology–Head and Neck Surgery (AAO–HNS) is one of the world’s largest organizations representing specialists who treat the ears, nose, throat, and related structures of the head and neck. Otolaryngologist–head and neck surgeons diagnose and treat medical disorders that are among the most common affecting patients of all ages in the United States and around the world. Those medical conditions include chronic ear disease, hearing and balance disorders, hearing loss, sinusitis, snoring and sleep apnea, allergies, swallowing disorders, nosebleeds, hoarseness, dizziness, and tumors of the head and neck as well as aesthetic and reconstructive surgery and intricate micro–surgical procedures of the head and neck. The Academy has approximately 13,000 members.

About Nyxoah
Nyxoah is a medical technology company focused on the development and commercialization of innovative solutions to treat Obstructive Sleep Apnea (OSA). Nyxoah’s lead solution is the Genio® system, a patient–centered, leadless and battery–free hypoglossal neurostimulation therapy for OSA, the world’s most common sleep disordered breathing condition that is associated with increased mortality risk and cardiovascular comorbidities. Nyxoah is driven by the vision that OSA patients should enjoy restful nights and feel enabled to live their life to its fullest. 

For more information, please visit http://www.nyxoah.com/.

Caution – CE marked since 2019. Investigational device in the United States. Limited by U.S. federal law to investigational use in the United States.

Forward–looking statements
Certain statements, beliefs and opinions in this press release are forward–looking, which reflect the Company's or, as appropriate, the Company directors' or managements' current expectations regarding the Genio® system; planned and ongoing clinical studies of the Genio® system; the potential advantages of the Genio® system; Nyxoah’s goals with respect to the development, regulatory pathway and potential use of the Genio® system; the utility of clinical data in potentially obtaining FDA approval of the Genio® system; and the Company's results of operations, financial condition, liquidity, performance, prospects, growth and strategies. By their nature, forward–looking statements involve a number of risks, uncertainties, assumptions and other factors that could cause actual results or events to differ materially from those expressed or implied by the forward–looking statements. These risks, uncertainties, assumptions and factors could adversely affect the outcome and financial effects of the plans and events described herein. Additionally, these risks and uncertainties include, but are not limited to, the risks and uncertainties set forth in the “Risk Factors” section of the Company’s Annual Report on Form 20–F for the year ended December 31, 2023, filed with the Securities and Exchange Commission (“SEC”) on March 20, 2024, and subsequent reports that the Company files with the SEC. A multitude of factors including, but not limited to, changes in demand, competition and technology, can cause actual events, performance or results to differ significantly from any anticipated development. Forward looking statements contained in this press release regarding past trends or activities are not guarantees of future performance and should not be taken as a representation that such trends or activities will continue in the future. In addition, even if actual results or developments are consistent with the forward–looking statements contained in this press release, those results or developments may not be indicative of results or developments in future periods. No representations and warranties are made as to the accuracy or fairness of such forward–looking statements. As a result, the Company expressly disclaims any obligation or undertaking to release any updates or revisions to any forward–looking statements in this press release as a result of any change in expectations or any change in events, conditions, assumptions or circumstances on which these forward–looking statements are based, except if specifically required to do so by law or regulation. Neither the Company nor its advisers or representatives nor any of its subsidiary undertakings or any such person's officers or employees guarantees that the assumptions underlying such forward–looking statements are free from errors nor does either accept any responsibility for the future accuracy of the forward–looking statements contained in this press release or the actual occurrence of the forecasted developments. You should not place undue reliance on forward–looking statements, which speak only as of the date of this press release.

Contacts:
Nyxoah
David DeMartino, Chief Strategy Officer
david.demartino@nyxoah.com
+1 310 310 1313

 

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Defending Human Rights is Increasingly Dangerous: US Congress & Companies Must Act

Desmond D’Sa (center) has been fighting the environmental and human rights abuses of South Africa’s oil and gas industries for more than 20 years. “They’ve tried to kill us, petrol-bomb us, but they will not win, because we are standing firm.” Credit: Andrew Bogrand/Oxfam

By Andrew Bogrand and Sarah Gardiner
WASHINGTON DC, Mar 25 2024 – Human rights defenders are under fire. At a time when the climate crisis is deepening and threats to democracy are on the rise, activists working to protect people and the environment are facing deadly threats. Front Line Defenders documented more than 400 murders of defenders in 2022—the highest number ever recorded.

New legislation introduced by U.S. Senator Ben Cardin, Chair of the Senate Foreign Relations Committee, might help reverse this alarming trend.

The Human Rights Defenders Protection Act of 2024 would strengthen the U.S. government’s ability to protect individuals abroad who are attacked for peacefully defending human rights.

“At a time when human rights defenders are under attack all over the world, it is encouraging to see such a strong bill being introduced to the floor of the Senate,” said Mary Lawlor, United Nations Special Rapporteur on Human Rights Defenders.

Last year marked 25 years since passage of the UN Declaration on Human Rights Defenders (HRDs), but activists continue to experience violence, torture, arbitrary detention, surveillance, harassment, and threats to their families and friends—and assassinations. Communities and defenders in the path of mining, oil, and other extractive companies face the biggest threats.

“They are scaring me 24/7. I can’t sleep,” said South African human rights defender Nonhle Mbuthuma in Oxfam in a new film from Oxfam—Hold the Line—that documents the struggles and successes of activists around the world. Many of her colleagues have met untimely deaths.

“They died in different ways. Some have been poisoned, some have been assassinated.” For women, there’s also the risk of sexual violence as explained by Magaly Belalcazár Ortega, an environmental defender from Colombia also featured in the film.

Attacks on defenders reflect broader threats to fundamental freedoms and are emblematic of shrinking civic space everywhere. Authoritarians who intentionally cultivate closed systems of governance to hide acts of corruption, stifle dissenting voices, and cover up human rights abuses view a strong and vibrant civil society as a threat—and often see defenders as embodiments of that threat.

Repressive governments and their enablers have grown bolder in recent years. In January 2023, South African human rights advocate and lawyer Thulani Maseko was murdered in his home in front of his family.

And despite international attention and outcry, high-profile activists like Noé Gómez Barrera, pro-democracy leader of the Indigenous Xinka Parliament of Guatemala, have become targets for assassination.

Oxfam network of partners around the world report that typical diplomatic responses are not having the desired impact. Strongly worded statements, calls for independent investigations, and one-off visa bans and targeted financial sanctions are critical first steps toward accountability for rights abuses. However, ad hoc approaches do not result in sufficient justice, nor do they deter future attacks.

The Human Rights Defenders Protection Act would address these shortcomings by requiring the U.S. government to adopt a strategic approach to supporting human rights defenders—one where the defense and protection of defenders is recognized as a core national security interest and fundamental moral obligation of the United States.

Specifically, the bill requires creation of a new visa category for at-risk defenders; increases protections for defenders testifying at multilateral forums; and expands the resources available to U.S. diplomatic missions to support defenders and strengthen their work.

Protecting and resourcing the work of defenders is critical to achieving a just energy transition, safeguarding the environment, upholding the rights of minority communities, countering democratic backsliding, and creating accountable and transparent systems of government.

The international community must move beyond reacting to attacks and toward forward-looking strategies. President Biden has called on the U.S. government to put human rights at the center of America’s foreign policy. It’s not possible to do that without protecting the rights defenders themselves.

“We need to be supported by our own governments,” said Mbuthuma, “but also by the international community.” And, while governments, UN agencies, and multilaterals have the primary responsibility to protect human rights, companies have substantial obligations, too.

A common thread in all the stories featured in Hold the Line are communities and activists pushing back on multinational extractive companies backed by local governments; , the transition to a clean energy future requires a human rights agenda with serious protections for defenders and civic space. When it comes to human rights defenders, businesses can – and must – do better.

This starts with shoring up lagging public policies. Oxfam recently analyzed the policies of the largest transition-mineral mining companies on several intersecting issues related to community consent, human rights due diligence, and the protection of human rights defenders. Only eight of the 43 surveyed companies publicly recognized the legitimacy of human rights defenders and had zero tolerance for any form of retaliation against them.

Stronger corporate policies coupled with more ambitious government action will strengthen our shared civic space and support defenders at risk everywhere.

Andrew Bogrand is a senior policy advisor for extractive industries at Oxfam, where he focuses on civic space, inequality, and corruption.

Sarah Gardiner is policy lead for governance at Oxfam America.

IPS UN Bureau

 


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World’s Democracies Threatened by Disinformation Generated by Artificial Intelligence

Credit: UN Photo/Loey Felipe

 
On March 21, the 193-member UN General Assembly adopted a landmark resolution—the first ever — on the promotion of “safe, secure and trustworthy” artificial intelligence (AI) systems that will also benefit “sustainable development for all”. Adopting a United States-led draft resolution, without a vote, the Assembly also highlighted the respect, protection and promotion of human rights in the design, development, deployment and the use of AI. The text was “co-sponsored” or backed by more than 120 other Member States

By Thalif Deen
UNITED NATIONS, Mar 25 2024 – Speaking at the third Summit for Democracy in South Korea last week, US Secretary of State Antony Blinken warned that a malicious “flood” of disinformation is threatening the world’s democracies—triggered in part by the rise of artificial intelligence (AI).

But AI is also a critical arena in which democracy is being challenged. “So, while we seek to harness the power of AI and other digital technologies for good, some governments are abusing those same technologies to do just the opposite,” he said.

They’re using AI tools, like facial recognition and bots, to surveil their own citizens, harass journalists, human rights defenders, and political dissidents. They are also spreading mis- and disinformation that undermines free and fair elections, or sets one segment of our societies against another, Blinken said.

A Washington Post article in January titled ‘AI is destabilizing ‘the concept of truth itself’ focuses on the upcoming US Congressional and presidential elections while pointing out that experts in artificial intelligence have long warned that AI-generated content could muddy the waters of perceived reality.

“Weeks into a pivotal election year, AI confusion is on the rise.”

“Politicians around the globe have been swatting away potentially damning pieces of evidence — grainy video footage of hotel trysts, voice recordings criticizing political opponents — by dismissing them as AI-generated fakes. At the same time, AI deepfakes are being used to spread misinformation.”

In the US last month, the New Hampshire Justice Department said it was investigating robocalls featuring what appeared to be an AI-generated voice that sounded like President Biden telling voters to skip the Tuesday primary — the first notable use of AI for voter suppression this campaign cycle.

Mark Coeckelbergh, Professor of Philosophy at the University of Vienna and author of ‘Why AI Undermines Democracy And What To Do About It’ (Polity Press, 2024), told IPS: “As we will see in the many elections that will be held this year all over the world, AI in combination with social media plays an increasing role in manipulation of elections and spreading misinformation”.

“This is an imminent issue that needs to be addressed by policy makers. But as I show in my new book Why AI undermines democracy and what to do about it https://www.politybooks.com/bookdetail?book_slug=why-ai-undermines-democracy-and-what-to-do-about-it–9781509560929 democracy is not only about elections.”

Democracy, he argued, is also undermined in its foundational principles due to, for example, bias and surveillance, which threatens basic democratic principles of justice and freedom.

In addition, he said, a knowledge basis is needed for democracy, but AI can lead to polarization and epistemic bubbles, in other words to a climate in which people are not interested in different opinions and where others are seen as enemies.

In such a climate, he pointed out, deliberative and communicative ideals of democracy cannot flourish, but are on the contrary undermined.

“We urgently need more binding agreements at national and global level to deal with these issues in order to safeguard and develop democracy. Democracy is very vulnerable, it can easily erode. If we leave things as they are, the desert of totalitarianism is waiting to emerge.”

Nipuna Kumbalathara, Communications Lead at CIVICUS, a global alliance of civil society organizations, told IPS: “Indeed, a serious threat to democratic rights and values is emanating from right wing media channels and online portals who are adept at spreading disinformation and reinforcing prejudice against minorities and excluded people”.

Politicians too, he said, are contributing to the growing epidemic of deliberate spread of half-truths and misleading information. Such trends were accelerated during the COVID-19 pandemic when authoritarians and populists attempted to suppress the truth about the impact of the disease on affected people and sought to play up the effectiveness of their responses.

This promoted UN Secretary General Antonio Guterres to call for a code of conduct on the integrity of public information in his Our Common Agenda report. It is unclear how much progress has been made on the code of conduct.

Moreover, in times when civic space conditions are at a historic low around the world, he argued, “technology is being weaponised by repressive state apparatuses to illicitly surveil, malign and persecute civil society activists and journalists engaged in exposing lies and uncovering the truth.”

Asked for a response, AI-Generated Microsoft Copilot said:

Efforts to address this threat include promoting digital and media literacy, urging social media platforms to label A.I.-generated content, and raising awareness about the risks1. Vigilance and collaboration are essential to safeguarding democratic institutions from A.I.-driven disinformation.

Elaborating further, Blinken told the Seoul summit: “Our democracies are hardly immune to the harms from AI misuse and failure, including impacts from the choices that tech companies make in deploying their innovations – from our citizens being able to access fewer and less diverse media sources because of the failures of AI-enabled search engines, to discrimination and bias that disproportionately affect racial and ethnic minorities.

“The United States is determined to shape the terms of our technological future in a way that’s inclusive, rights-respecting, that sustains democratic values and democratic institutions. We’ve made historic investments in our technological capabilities and those of our democratic partners,” he declared.

“We can see, we can feel the tremendous excitement about AI around the world, and in fact, nowhere more so than in the vast global majority countries. There’s a sense that this is a tool, a means by which to genuinely accelerate progress. And we’re already seeing some of that”.

Kenya, for example, has deployed a new AI-enabled bot that enables women and girls to access comprehensive and accurate reproductive health information.

Chile developed “Creamos,” an AI-supported tool that encourages young people to contribute their ideas to foster social change and to advance sustainable development.

In Ukraine, an anti-corruption organization and tech companies came together on an AI-enabled system to accurately document attacks on cultural heritage and civilian infrastructure, which is strengthening Ukraine’s prosecution of war crimes.

“We also know that AI has tremendous power to drive development that directly improves people’s lives – and in doing so, earn the confidence of our people, people around the world, in our democratic model,” Blinken said.

“But here’s the reality. Right now, the world is on track to achieve just 12 percent – just 12 percent – of the Sustainable Development Goals by 2030. So, we are way behind.”

But AI could accelerate progress on 80 percent of the goals – from improving agricultural productivity to combatting hunger, to detecting and preventing outbreaks of disease, to accelerating our clean energy transition that creates jobs and protects our planet at the same time.

Meanwhile, on March 21, the 193-member UN General Assembly adopted by consensus a U.S.-led resolution on “Seizing the opportunities of safe, secure and trustworthy artificial intelligence systems for sustainable development”— the first-ever stand-alone resolution negotiated at the UN General Assembly to establish a global consensus approach to AI governance.

The resolution encourages Member States to promote safe, secure, and trustworthy AI systems by:

    • Cooperating with and providing capacity building and technical and financial assistance to developing countries;
    • Closing the AI divides and other digital divides that exist between and within countries;
    • Promoting equitable access to the benefits of AI systems;
    • Respecting, protecting, and promoting human rights and fundamental freedoms throughout the life cycle of AI systems;
    • Protecting individuals from all forms of discrimination, bias, misuse, or other harm from AI systems;
    • Developing regulatory and governance approaches and frameworks related to AI systems;
    • Testing AI systems prior to deployment and use;
    • Raising public awareness of the appropriate civil use of AI systems;
    • Encouraging the development of tools that identify AI-generated digital content and their origin;
    • Safeguarding privacy and the protection of personal data;
    • Respecting intellectual property rights;
    • Mitigating the potential negative consequences for workforces; and
    • Encouraging the private sector to adhere to applicable international and domestic laws.

IPS UN Bureau Report

 


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Connor Consulting الأولى في الشرق الأوسط التي تفوز بشهادة خبرة في مجال إدارة أصول البرمجيات المعتمدة من Oracle، ما يعزز حضورها الإقليمي

دبي، الإمارات العربية المتحدة, March 25, 2024 (GLOBE NEWSWIRE) — أعلنت اليوم Connor Consulting، وهي الشركة الرائدة في مجال ترخيص البرمجيات والاستشارات تتمتع بحضور متنامٍ في منطقة الشرق الأوسط، عن تحقيق إنجاز هام باعتبارها الشركة الأولى في المنطقة التي تنال شهادة خبرة في مجال إدارة أصول البرمجيات Verified Software Asset Management (SAM) Expertise المرموقة والمعتمدة من Oracle. من شأن هذا التقدير أن يعزّز خبرة Connor Consulting لمساعدة الشركات في الشرق الأوسط على تحسين استثماراتها في مجال تكنولوجيا المعلومات من خلال الإدارة الفعالة لأصول برمجيات Oracle من خلال برنامج إدارة رخص البرمجيات المعتمد Verified SAM.

تحسين الاستثمارات في قطاع تكنولوجيا المعلومات

يتيح برنامج Verified SAM من Oracle للشركات في الشرق الأوسط إمكانية تحسين استثماراتها في قطاع تكنولوجيا المعلومات من خلال الإدارة الفعالة والمتواصلة لأصولها البرمجية من Oracle من خلال مواءمة العقود مع الاستخدام الفعلي، وهو عنصر أساسي وحيوي لتوفير التكاليف. توفر خبرة Connor Consulting الوضوح والثقة في خوض التعقيدات المتعلّقة بترخيص برمجيات Oracle. يساهم اعتبارها أول شركة تحصل على صفة شريك معتمد في مجال إدارة أصول البرمجيات Verified SAM Partner في ترسيخ مكانة Connor Consulting كشركة رائدة في تقديم خدمات استشارية في مجال إدارة أصول البرمجيات (SAM)، ويؤكد التزامها بتحقيق المزيد من القيمة والتميز لصالح العملاء في جميع أنحاء الشرق الأوسط.

كذلك، يشكّل حصول Connor Consulting على شهادة Verified SAM تجسيداً لتفانيها في التميز في إدارة أصول البرمجيات والابتكار في الشرق الأوسط. إذ تتيح مراجعاتها الدقيقة والتحديثات المستمرة في مجال رخص البرمجيات للشركات التعامل بمزيد من الثقة مع تعقيدات برمجيات Oracle، وبالتالي، تحسين قدرتها على التحكم في التكاليف ومعالجة مسائل الامتثال. يشكّل هذا الالتزام بالوضوح والإدارة الاستباقية دليلاً على مكانة Connor Consulting كمستشار موثوق، يساعد الشركات في جميع أنحاء المنطقة على زيادة استثماراتها في برمجياتOracle  إلى أقصى حد

شهادة على الخبرة والابتكار

وفي معرض تعليقه على هذا الإنجاز، قال جاي تي باك، نائب الرئيس العالمي لحلول البرمجيات: “يعدّ حصولنا على شهادة أول شريك معتمد Verified SAM في الشرق الأوسط بمثابة وسام شرف لشركة Connor Consulting. يشكّل هذا التقدير تأكيداً على خبرتنا العميقة في مجال ترخيص برمجيات Oracle والاستشارات، والتي اكتسبناها بالعمل على مدى سنوات طويلة على توسيع حضورنا العالمي، وتعزيز فريقنا في الشرق الأوسط بشكل خاص.” وأضاف: “يمثّل هذا التقدير المقدّم لنا من Oracle دليلاً على صحة جهودنا ويحفزنا لمواصلة التطور جنباً إلى جنب مع قطاع التكنولوجيا الديناميكي في الشرق الأوسط. نحن لسنا مستشارين فحسب، إنما شركاء في مسيرة نجاح عملائنا، إذ نساعدهم على التقدم بثقة نحو مستقبل إدارة أصول البرمجيات. ومع مواصلتنا السعي لتحقيق النمو والابتكار، تلتزم Connor Consulting بتعزيز القيمة للعملاء دائمي التطور في الشرق الأوسط.

توسيع نطاق خبرتنا: ما وراء الحلول المستخدمة في الموقع

يعدّ برنامج Verified SAM، الذي كشفت Oracle النقاب عنه خلال قمة  CloudWorld في لاس فيغاس في سبتمبر 2023، حلاً متكاملاً وشاملاً يلبي احتياجات البيئات المحلية (في الموقع)، بما في ذلك Database & Options وFusion Middleware وE–Business Suite. تتمتع Connor Consulting بمهارة واسعة تشمل تقديم خدمات موازية للعملاء الذين يستخدمون نماذج البرمجيات كخدمة (SAAS) ونماذج المنصة كخدمة (PAAS)، وهذا يعزز مكانتها باعتبارها المستشار المتكامل في منظومة البرمجيات.

تواصلوا معنا

للحصول على المعلومات أو الاستفسارات الإضافية حول الطرق التي يمكن من خلالها لشركة Connor Consulting مساعدة مؤسستكم على تحسين استراتيجية إدارة أصول البرمجيات الخاصة بها من خلال برنامج Verified SAM، يرجى التواصل عبر البريد الالكتروني التالي: jbuck@connor–consulting.com

جهة الاتصال:
Mandi Newman
471–8882 (639)
mandi@connor–consulting.com


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Connor Consulting First in Middle East to Earn Oracle's Verified SAM Expertise, Bolstering Regional Presence

DUBAI, United Arab Emirates, March 25, 2024 (GLOBE NEWSWIRE) — Connor Consulting, a leading software licensing and advisory firm with a growing presence in the Middle East, today announced its achievement as the first company in the region to earn Oracle's prestigious Verified Software Asset Management (SAM) Expertise. This recognition reinforces Connor Consulting's expertise in helping Middle Eastern businesses optimize their IT investments by effectively managing their Oracle software assets through the Verified SAM program.

Optimizing IT Investments

Oracle's Verified SAM program empowers Middle Eastern businesses to optimize their IT investments through efficient Oracle software asset management on a continuous basis by aligning contracts with actual usage, a critical cost–saving factor. Connor Consulting's expertise ensures clarity and confidence in navigating the complexities of Oracle licensing. Being the first organization to be certified as a Verified SAM Partner reinforces Connor’s position as a leading software asset management advisor, committed to driving value and excellence for clients across the Middle East.

Connor Consulting's Verified SAM certification solidifies their dedication to software asset management excellence and innovation in the Middle East. Their meticulous reviews and continuous licensing updates empower organizations to confidently navigate the intricacies of Oracle software, helping optimize cost control and address compliance. This commitment to clarity and proactive management demonstrates that Connor Consulting is a trusted advisor, helping businesses across the region maximize their Oracle investments.

A Testament to Expertise and Innovation

“Earning the first Verified SAM Partner in the Middle East is a badge of honor for Connor Consulting,” says Jay T. Buck, Global Vice President of Software Solutions. “This recognition validates our deep expertise in Oracle licensing and advisory services, built over years of expanding our global presence and specifically strengthening our Middle East team. This recognition by Oracle validates our efforts and drives us to continue evolving alongside the dynamic tech landscape of the Middle East. We're not just consultants; we're partners in our clients' success, helping them navigate the future of software asset management with confidence. As we continue to grow and innovate, Connor Consulting is committed to driving value to the ever–evolving clients in the Middle East.”

Extending Our Expertise: Beyond On–Premises Solutions

Unveiled by Oracle at CloudWorld in Las Vegas in September 2023, the Verified SAM program is a comprehensive solution catering to on–premises environments, including Database & Options, Fusion Middleware, and E–Business Suite. Connor Consulting's proficiency extends to delivering parallel services for SAAS and PAAS clients, further solidifying its status as a holistic advisor in the software landscape.

Get in Touch

For additional information or inquiries about how Connor Consulting can assist your organization in optimizing its software asset management strategy through the Verified SAM program, please contact jbuck@connor–consulting.com

Press Contact:
Mandi Newman
(639) 471–8882
mandi@connor–consulting.com 


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