DUBAI, United Arab Emirates, Oct. 04, 2024 (GLOBE NEWSWIRE) — BUSINESSNEXT a universe of composable enterprise solutions for banks and financial services, is thrilled to announce its strategic partnership with InterTech, a trusted IT solutions provider and systems integrator with 30+ years of experience serving top financial institutions and banks in Oman, to drive AI powered banking operations and craft a next–generation customer experiences platform for the banking sector.

The collaboration between InterTech and BUSINESSNEXT aims to transform Oman's banking industry by enhancing customer experiences, streamlining operations, and fostering business growth. This partnership combines modern technology, domain expertise, business consultation, and implementation services to provide impactful customer experience and relationship management solutions for banks in the region.

Mr. Vishal Khurana, Region Head – Middle East and Africa, BUSINESSNEXT, stated, “We are excited to partner with InterTech to further accelerate the delivery of our innovative solutions to Oman Banking Sector. This alliance will empower banks in Oman to navigate the complexities of digital transformation and achieve remarkable growth and efficiency.”

InterTech’s extensive regional expertise in the banking industry will be instrumental in the successful deployment of BUSINESSNEXT’s solutions. This collaboration ensures that financial institutions can integrate these cutting–edge technologies seamlessly, resulting in enhanced customer engagement, improved service delivery, and greater operational agility.

Mr. Firas Alachahef, General Manager of InterTech, added, “This is an exciting partnership that will enable us to push boundaries within the Financial and Banking sector in Oman to bring the latest and most innovative solutions to our long–standing clients. We are thrilled to work with BUSINESSNEXT and look forward to a successful and long–term relationship.”

This collaboration marks a pivotal moment in banking solutions, introducing unprecedented innovation and a profound focus on customer needs, resulting in increased cross–selling opportunities, enhanced Net Promoter Scores (NPS), massive reduction in customer servicing costs, faster go–to–market, and much more.

About BUSINESSNEXT

BUSINESSNEXT offers composable enterprise solutions focused on global banks and financial services. Recognized as a leader by Forrester, it uses AI and ML–driven cloud platforms—CRMNEXT, CUSTOMERNEXT, DATANEXT & WORKNEXT—to enable digital transformation. Its modular hyper SaaS modular solutions provide seamless integration and plug–and–play capabilities. Serving over 1 million users across 65,000 branches and call centers, BUSINESSNEXT manages 1 billion customers worldwide. With headquarters in Raleigh, USA, and Noida, India, the company operates in 14 countries across 5 continents.

For Media Inquiries:
Ajay Joshi
[email protected]

GLOBENEWSWIRE (Distribution ID 9251277)

NEW DELHI, Sept. 27, 2024 (GLOBE NEWSWIRE) — BUSINESSNEXT, a global leader in composable enterprise solutions for financial services, has partnered with MongoDB to accelerate autonomous operations powered with specialized predictive and generative AI for banking and insurance. Headquartered in New York, MongoDB empowers innovators to create, transform, and disrupt industries with the power of software and data.

The collaboration between BUSINESSNEXT and MongoDB will empower banking and financial services with the technology needed to deliver exceptional customer experiences and drive autonomous operations.

By combining BUSINESSNEXT’s deep expertise in financial services with MongoDB’s flexible, scalable database platform that has industry–leading encryption, access controls, and data protection protocols, the partnership will deliver innovative solutions that address the evolving needs of the industry. BUSINESSNEXT’s suite of solutions to drive autonomous banking includes real–time AI at the core powering modern CRM, digital journeys, lending platforms, risk–rating platforms, workforce assistants, customer chatbots and more.

MongoDB’s document–oriented data model, with its flexible schema, nicely complements BUSINESSNEXT’s AI–driven capabilities. The partnership will enable banks to harness the power of their data to create personalized customer journeys, optimize lending processes, and make data–driven decisions.

“We are excited to partner with MongoDB to deliver cutting–edge solutions to our financial services clients,” said Sushil Tyagi, Executive Director at BUSINESSNEXT. “MongoDB’s industry–leading data protection protocols and our ability to handle complex data structures and scale effortlessly aligns with our vision of providing a modern, agile platform for banks.”

“Independent software vendors are an integral part of the enterprise software stack in India, and BUSINESSNEXT is a great example of the kind of ISV we want to work with,” said Sachin Chawla, Vice President, India and South Asia at MongoDB. “This partnership will help a large number of financial services organizations to accelerate their modernization initiatives and use AI to drive differentiation,” added Chawla.

Key benefits of the partnership include:

• Autonomous Banking operations
• Enhanced customer experiences
• Accelerated lending processes
• Improved operational efficiency
• Strengthened risk management

This partnership marks a significant milestone for both BUSINESSNEXT and MongoDB, and it is expected to drive significant value for financial institutions worldwide.

For more information,

visit BUSINESSNEXT website https://www.businessnext.com/

and MongoDB website https://www.mongodb.com/.

For Media Inquiries:

Ajay Joshi

[email protected]

GLOBENEWSWIRE (Distribution ID 9237628)

BEIRUT, Lebanon, Aug. 29, 2024 (GLOBE NEWSWIRE) — BUSINESSNEXT, a global leader in composable enterprise solution, and MDSL, an ITG company with a proven track record in delivering turnkey banking solutions, today completed eight years of partnership, accelerating digital transformation in Jordan’s banking sector.

The two companies have been collaborating successfully for eight years, delivering innovative solutions to financial institutions in the region. This renewed commitment underscores their shared vision of empowering banks with cutting–edge technology to enhance customer experiences, optimize operations, and drive growth.

BUSINESSNEXT’s comprehensive platform offers banks a unified view of their customers, enabling personalized interactions powered with predictive and generative AI capabilities. The platform enables modernized sales and service delivery across channels including website, chatbots, contact centre and branches. It also provides AI–driven digital lending and loan origination system to accelerate growth. MDSL’s expertise in core banking, digital banking, payments, and other critical banking infrastructure complements BUSINESSNEXT’s offerings, providing a holistic solution for banks seeking to modernize their operations.

Through this partnership, Jordanian banks will benefit from:

• Accelerated digital transformation: Leveraging BUSINESSNEXT and MDSL’s combined strengths to rapidly implement innovative solutions.
• Enhanced customer experience: Delivering personalized and seamless customer journeys across all channels.
• Multiple deployment options: Optimizing costs based on your specific needs. – SaaS, private cloud or cloud in your premises.
• Faster go live: Ready capabilities for retail banking, corporate banking and Islamic banking.
• Seamless Integrations: 170+ Ready integration connectors for the banking ecosystem.

“We are excited to strengthen our partnership with MDSL and expand our reach in the Jordanian market,” said Vishal Khurana, Region Head – Middle East and Africa, BUSINESSNEXT. “Together, we can help banks in Jordan accelerate adoption of new age technologies to drive profitable growth and efficiency.”

Our partnership with BUSINESSNEXT has been a driving force behind the digital transformation in Jordan’s banking sector. As we strengthen our relationship, we remain committed to providing our clients with the advanced technology and expertise they need in this dynamic market,” said Camille Ziade, General Manager at MDSL.

About MDSL

Established in 1978, MDSL, an ITG company, has a proven track record in supplying and integrating turnkey banking solutions across Lebanon and the Middle East. Their offerings include core banking systems, compliance and risk management tools such as asset liability management, profitability analysis, Basel II and IFRS9 compliance, as well as corporate and retail lending solutions. MDSL also provides digital banking and omni–channel services, alongside electronic signature verification. Their expertise extends to EFT solutions and payments, encompassing ATM/POS switching, card management, fraud management, EFT software simulation (including ATM/POS terminals and Host–to–Host interfaces), and instant or central card issuance systems.

Additionally, MDSL offers Telco solutions, business analytics, business intelligence, and enterprise content management solutions.

For more information visit:
https://www.itgholding.com/affiliate/10/mdsl

About BUSINESSNEXT

BUSINESSNEXT is a universe of composable enterprise solutions with a focus on banks and financial services globally. Recognized as a leader in Financial Services CRM by leading industry analysts, it leverages technology, innovation, and experience to relentlessly deliver incredible, unique, and human experiences, acing the volatile and complex business environment. BUSINESSNEXT platforms namely CRMNEXT, CUSTOMERNEXT, DATANEXT & WORKNEXT are AI and ML–driven cloud–native platforms dedicated to enabling digital transformations. It comprises an enriched portfolio of hyper SaaS modular solutions that are responsive, can readily plug & play, and have superlative integration capabilities with the ecosystem. BUSINESSNEXT today powers 1 million+ users across 65,000 branches and call centers, managing 1 billion end customers worldwide. BUSINESSNEXT has its USA headquarters in Raleigh, North Carolina, and its international headquarters in Noida, India. It has a footprint across 5 continents and direct offices in 14 countries across the U.S.A, MEA, and APAC.

For more information visit:
https://www.businessnext.com/

For Media Inquiries:

PR Contact Name: Ajay Joshi
Phone Number: 7814023329
Email: [email protected]

GLOBENEWSWIRE (Distribution ID 9222447)

DOHA, Qatar, Aug. 26, 2024 (GLOBE NEWSWIRE) — Qatar’s leading system integrator, Mannai InfoTech, an ICT Division under Mannai Trading Company WLL announces their strategic partnership with BUSINESSNEXT to drive digital transformation and craft next–generation customer experiences platform for banking. This partnership is set to transform the banking industry in Qatar, promising unparalleled enhancements in customer experiences, operational efficiencies, and business growth.

The alliance between Mannai InfoTech and BUSINESSNEXT marks a significant blend of modern technology, domain expertise, business consultation and implementation services to deliver high–impact customer experience and relationship management solutions for the banks in Qatar.

Recognized as a leader in Forrester Wave™ Financial Services CRM, 2023, with a user base of over a million bankers globally servicing more than a billion banking customers on its platform. BUSINESSNEXT offers cutting edge suite of solutions, including CRMNEXT, CUSTOMERNEXT, DATANEXT, and WORKNEXT, empowering the bank with specialized AI–powered and cloud–agnostic customer engagement platform, delivering easier, faster, and more personalized modern banking experiences. The alliance will bring unparalleled benefits to the Qatar banking sector with its specialized AI capabilities like personalized customer intelligence, onboarding journeys, risk rating models, accelerated back–office operations, product recommendations, smart bots, next–best actions, and much more. It has specialized offerings covering all lines of business for banks including retail banking, corporate banking, and Islamic banking. In addition, it specializes in delivering modern lending experiences with new–age UI/UX, an automated parameterized smart credit engine, and ready ecosystem integrations.

Mr. Vishal Khurana, Region Head – Middle East and Africa, BUSINESSNEXT, stated, “We are thrilled to partner with Mannai InfoTech to further accelerate the delivery of our innovative solutions to the Qatar Banking Sector. This alliance will empower banks in Qatar to navigate the complexities of digital transformation and achieve remarkable growth and efficiency.”

Mannai InfoTech’s extensive regional expertise and robust market presence in Qatar banking industry will be instrumental in the successful deployment of BUSINESSNEXT’s solutions. This collaboration ensures that financial institutions can integrate these cutting–edge technologies seamlessly, resulting in enhanced customer engagement, improved service delivery, and greater operational agility.

Mannai InfoTech’s Senior Vice President, Binu M R, said, “The synergy between BUSINESSNEXT’s technological prowess and Mannai InfoTech’s domain expertise is expected to drive significant advancements in technology, improving customer loyalty and business growth across the banking industry. Together, we aim to set new benchmarks in customer engagement, operational efficiency, and business growth, reinforcing our commitment to driving the future of banking in Qatar.”

This collaboration marks a pivotal moment in banking solutions, introducing unprecedented innovation and a profound focus on customer needs, resulting in increased cross–selling opportunities, enhanced Net Promoter Scores (NPS), massive reduction in customer servicing costs, faster go–to–market, and much more.

About Mannai InfoTech

Mannai Trading Company WLL (“Mannai”) is a subsidiary of Mannai Corporation QPSC, a Qatar Stock Exchange listed company. Mannai ICT Division is Qatar’s leading Systems Integrator. Mannai ICT provides end–to–end solutions throughout the whole technology stack. Starting from passive networking, to active networking, over servers & storage to peripheral IT Hardware, integrated IT solutions to customized software applications.

Mannai InfoTech, a leading information & communication technology solutions provider in Qatar, is a Division under Mannai ICT. From Application Implementation, bespoke Application Development, Artificial Intelligence, Systems Integration, Mobility, Master Data Management, Cyber Security, Enterprise Information Management, Data Warehousing, Enterprise Resource Planning (ERP), ELV, CCTVs, Security Solutions, and Customer Relationship Management (CRM) using on–premises and/or cloud architecture, hardware and networking, we enable our clients to create and build strategies for their digital transformation.

Driven by a team of innovators and differentiated by extensive experience in diversified existing technologies, we harness the power of computing and automation to help our clients successfully adapt to the digital world. Through a comprehensive portfolio of end–to–end services, we are committed to enabling a smart and connected society leading to national growth and sustainability.

About BUSINESSNEXT

BUSINESSNEXT is a universe of composable enterprise solutions with a focus on banks and financial services globally. Recognized as a leader in Financial Services CRM by leading industry analysts, it leverages technology, innovation, and experience to relentlessly deliver incredible, unique, and human experiences, acing the volatile and complex business environment. BUSINESSNEXT platforms namely CRMNEXT, CUSTOMERNEXT, DATANEXT & WORKNEXT are AI and ML–driven cloud–agnostic platforms dedicated to enabling digital transformations. It comprises an enriched portfolio of hyper SaaS modular solutions that are responsive, can readily plug & play, and has superlative integration capabilities with the ecosystem. BUSINESSNEXT today powers 1 million+ users across 65,000 branches and call centers, managing 1 billion end customers worldwide. BUSINESSNEXT has its USA headquarters in Raleigh, North Carolina and its international headquarters in Noida, India. It has a footprint across 5 continents and direct offices in 14 countries across the U.S.A, MEA, and APAC.

For more information, visit https://www.businessnext.com/

Media Contact Information:
Ajay Joshi
+91 – 7814023329
[email protected]

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